march, 2020

20mar10:00 am12:00 amEvent CancelledBusiness & Decision - Bold360 Chatbot TechnologyMasterclass and Workshop


(Friday) 10:00 am - 12:00 am


Training Room - Lamarr

Boulevard d'Anvers 40


Business & Decision+32(0)2 774 11 00 Rue Saint-Lambert 141, 1200 Woluwe-Saint-Lambert

Speakers for this event

  • Gerrit Denayer

    Gerrit Denayer

    Chatbot Lead & Marketing Director Benelux

    Over 25 years of experience in Business Intelligence & Analytics, Data Management, Enterprise Application Integration & Customer Engagement. Having an ICT background, I had several roles from Pre-Sales Consultant, Solution sales, Technical Manager Benelux, Innovation Manager, Offer and Strategy lead to Marketing Director. At Business&Decision initiated our chatbot program and still responsible for Offer Strategy and Capitalisation for Chatbot initiatives. Additionally as Regional Marketing Director, responsible for branding, streamlining marketing and communication throughout the region, opening new communication channels. Specialties: Management, Marketing, Digital Customer Journey, User Experience, Chatbot, Pre-Sales, Digitalisation of Service & customer support, Business Intelligence & Analytics, Performance Management, Integration, Big Data, EAI, Service Oriented Architecture, Sales, Saas.

    Chatbot Lead & Marketing Director Benelux